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Continue reading →: What Is the Teams Catch Up Feature and How Does It Work?
Microsoft Teams is introducing the Catch Up feature for its mobile app, designed to help users quickly identify messages needing attention. This consolidated view displays relevant notifications in a card-based layout, allowing users to respond easily without opening individual conversations. The rollout is expected to be complete by June 2026.
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Continue reading →: Teaching Your AI CoworkerThe article discusses two leading AI platforms, Claude Cowork and Copilot Cowork, both utilizing a similar `SKILL.md` file format for custom skills that facilitate user workflows. It defines “skills” as structured instructions for AI execution, highlighting the differences in deployment and user experience between the two platforms while emphasizing the…
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Continue reading →: Cowork steps off the desktopMicrosoft’s Copilot Cowork is now available on mobile, improving task management during busy moments. Users can delegate tasks, prepare for meetings, and approve actions seamlessly through their phones. This transformation allows for ongoing productivity without constant desktop access, while still emphasizing careful prompt crafting and essential approval checks.
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Continue reading →: Key Benefits of Real-Time Voice Agents for Customer SupportJordan Wilson highlighted seven recent AI updates, focusing on Microsoft Copilot’s real-time voice agents for Dynamics 365 Contact Center, including setup guidelines, limitations, and testing considerations for efficient deployment.
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Continue reading →: Community Means Showing UpThe Microsoft 365 Community Conference 2026 in Orlando attracted around 3,000 participants and focused on the evolving role of SharePoint, celebrating its 25th anniversary. Key announcements included the public preview of AI Skills in SharePoint and the introduction of a new Agent Assets library. Emphasizing community support, attendees were encouraged…
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Continue reading →: Let Copilot Cowork Dig You OutAfter attending the Microsoft 365 Community Conference, returning to a full inbox and backlog can be overwhelming. Copilot Cowork simplifies this by creating actionable plans from user prompts while coordinating tasks across Microsoft applications. With its 13 built-in skills, it aids in prioritizing emails, managing calendar conflicts, and enhancing productivity.
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Continue reading →: Your Calendar Just Got a BrainMicrosoft’s new Calendar Instructions feature in Outlook allows users to set rules for meeting management through natural language commands. This capability signifies a shift from traditional prompting to autonomous action, enabling knowledge workers to offload administrative tasks to AI, thus enhancing productivity by freeing up cognitive resources for more significant…
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Continue reading →: Copilot Hero Prompts
The Monday AI Dispatch series aims to enhance the often-dreaded start of the week by offering practical AI insights, tips, and real stories every Monday. It focuses on optimizing productivity using Microsoft 365 Copilot through useful prompts for Teams, Outlook, Word, Excel, and PowerPoint, transforming work efficiency.
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Continue reading →: Copilot Cowork: Microsoft’s Bold Leap from AI Assistant to AI Executor
If you’ve been following Microsoft 365 Copilot, you know the story so far: ask Copilot a question, get an answer. Ask it to draft something, get a draft. It’s been genuinely useful. Let’s be honest, the gap between “here’s a draft” and “the work is actually done” has always been…
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Continue reading →: What’s New in Microsoft 365 Copilot: January 2026 UpdateApologies for being a few weeks late, but all these updates have me behind. Microsoft 365 Copilot continues to evolve with powerful new features that are transforming how we work. This past January brought exciting updates across the platform. A special focus on agent capabilities, enhanced AI models, and improved…
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Continue reading →: Contact Center is More Than Voice: Full Potential of Dynamics 365 Contact CenterIn today’s digital landscape, customers expect flexible communication options. Dynamics 365 Contact Center offers an omnichannel experience, integrating voice, chat, email, and social media. Utilizing Microsoft Teams for voice functionality promotes efficiency and reliability while providing advanced features. Organizations can enhance customer service, improve collaboration, and drive operational efficiency by…
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Continue reading →: How I Use Copilot to Turn Music Bingo Cards Into PlaylistsMusic Bingo can be tedious, especially creating playlists. Copilot simplifies the process by extracting song titles from image-based bingo cards, cleaning up duplicates, and organizing them into a playlist format. Users can export their lists for easy use in music apps, saving time and effort for events and parties.
Welcome to Insights! Embrace the journey of learning that awaits you!
Hello,
I’m Pat
Welcome to Insights, where we will discuss all things Microsoft, including the latest features and updates in Microsoft 365 and Dynamics 365, integration strategies to streamline your workflows, comprehensive training programs designed to enhance user skills, and effective user enablement tactics essential for boosting adoption of technology in your organization. We aim to provide valuable insights and practical tips that will empower you to leverage these powerful tools to their fullest potential, driving productivity and innovation in today’s fast-paced digital landscape.
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